Testimonials

"The customized partner program of Profit By Outsourcing has helped increase our business substantially. We are extremely happy. Exactly what we wanted!"

Raul Moreno
Chief Operating Officer
Blue Chip Dynamics
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Application Maintenance

In this era of competitive business environment it is has become mandatory that a business puts the majority of its resources in its core business practices while find efficient partners who can take the responsibility of other spectrums which are equally important but still can be handled by professionals who can do the job more effectively. This is the simple basis which has initialized Profit By Outsourcing to venture into Application Management wherein we provide the necessary technical know how and works for the complete application maintenance so that you can lower your cost and increase the ROI of your business. Our team takes the job of daily IT activities in maintaining, troubleshooting, analyzing and assessing your application for enhanced efficiency and performance.

At Profit By Outsourcing we ensure that our application management and maintenance processes are flexible and evolve with your business. We have perfected the methodology for gradually transferring client’s in-house maintenance team to our offshore onsite model. This approach ensures that we meet our clients’ technical commitments and cut the cost down by more than 50%.

In brief or Application Maintenance service does:

Reduction in TCO (Total Cost Ownership)
Continuous improvements in quality of services
Improves application stability Reduce costs thus
Making the clients resources to be utilized in business strategic IT initiatives

Profit By Outsourcing application maintenance services include:

24X7 technical help desk support for problem and incident management
Quick turnaround of services
Preventive maintenance to forestall problems
Planned and phased enhancements to improve performance of applications
Continuous code review and finding bugs

Profit By Outsourcing understands the complexity of the application maintenance process and thus has developed its own methodology, which gives the structure that helps to advance the issue phase wise. This provides the guideline to approach the problem scientifically; our technical team has the appropriate experience to ensure that all the phases have the flexibility to change as per the customized requirement of the clients business for which the application has been created.

The process is accomplished in three phases:

Phase 1

Selecting the appropriate team in compliance to the execution platform, operating system,software environment etc.
Complete understanding of the clients business and the application structure
Create adequate infrastructure
Understanding of the technical and business issue involved in the process

Phase 2

Identifying areas of work of client and offshore maintenance team
Providing training in the areas required to the maintenance team under the guidance of the onsite team
Create a plan to approach the work and start with the required processes

Phase 3

Provide 24X7 support
Confirm to complete maintenance operation
Updation of needed application requirement in consent with the client need.